Terms of Service

Agreement to Terms

By accessing our website or using EverHaven Therapy's Applied Behavior Analysis (ABA) services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

Description of Services

EverHaven Therapy provides in-home Applied Behavior Analysis (ABA) therapy services for children with autism spectrum disorder and other developmental disabilities. Our services include:

• Comprehensive behavioral assessments
• Individualized treatment plan development
• One-on-one ABA therapy sessions
• Parent and caregiver training
• Progress monitoring and reporting
• Coordination with schools and other providers

Consent for Treatment

Before beginning ABA services, parents or legal guardians must provide informed consent for treatment. This includes:

• Understanding the nature and goals of ABA therapy
• Acknowledging the potential benefits and risks
• Agreeing to actively participate in the treatment process
• Consenting to data collection for treatment planning and progress monitoring
• Authorizing communication with other treatment providers as needed

You may withdraw consent at any time by providing written notice to our office.

Client Responsibilities

To ensure the best outcomes for your child, families agree to:

• Provide accurate and complete information about your child's history and needs
• Maintain a safe and suitable environment for therapy sessions
• Ensure a parent or authorized adult is present during all sessions
• Notify us of any changes in your child's health, medication, or circumstances
• Participate in parent training and implement strategies at home
• Communicate openly with the treatment team
• Provide at least 24 hours notice for appointment cancellations

Scheduling and Cancellations

Consistent attendance is essential for effective ABA therapy. Our cancellation policy is as follows:

• Please provide at least 24 hours notice for cancellations
• Repeated late cancellations or no-shows may result in schedule changes
• We understand emergencies occur and will work with families on a case-by-case basis
• Excessive cancellations may impact insurance authorization for services

Insurance and Payment

EverHaven Therapy works with many insurance providers. Regarding payment:

• We will verify insurance benefits before beginning services
• Families are responsible for any co-pays, deductibles, or non-covered services
• We will provide documentation needed for insurance claims
• Payment for any out-of-pocket costs is due at the time of service
• We offer payment plans for families with financial hardship

Confidentiality

We maintain strict confidentiality of all client information in accordance with HIPAA regulations and professional ethical standards. Information about your child will only be shared:

• With your written authorization
• For treatment, payment, or healthcare operations
• When required by law
• To prevent serious harm

For complete details, please review our Privacy Policy.

Professional Standards

All EverHaven Therapy staff adhere to the highest professional and ethical standards, including:

• Board Certified Behavior Analysts (BCBAs) follow the BACB Professional and Ethical Compliance Code
• Registered Behavior Technicians (RBTs) are supervised according to BACB requirements
• All staff complete background checks and ongoing training
• Treatment is based on peer-reviewed, evidence-based practices

Limitation of Liability

While we strive to provide the highest quality services, EverHaven Therapy:

• Cannot guarantee specific outcomes from therapy
• Is not liable for progress that does not meet expectations
• Is not responsible for implementing recommendations outside of therapy sessions
• Requires families to maintain appropriate insurance coverage

Our liability is limited to the maximum extent permitted by applicable law.

Termination of Services

Services may be terminated under the following circumstances:

• Mutual agreement that treatment goals have been met
• Family request to discontinue services
• Non-compliance with treatment recommendations or these terms
• Safety concerns that cannot be adequately addressed
• Non-payment for services
• Loss of insurance authorization

When possible, we will provide reasonable notice and assist with transition to other providers.

Website Use

When using our website, you agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit any harmful code or content
• Impersonate any person or entity
• Collect information about other users

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of EverHaven Therapy and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

Dispute Resolution

If you have concerns about our services, we encourage you to first contact us directly to resolve the issue. Any disputes that cannot be resolved informally will be handled through mediation or arbitration in accordance with applicable state laws.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective when posted on our website. Your continued use of our services after changes are posted constitutes acceptance of the new terms.

Contact Us

If you have questions about these Terms of Service, please contact us:

EverHaven Therapy
Email: info@everhaventherapy.com