Privacy Policy

Introduction

EverHaven Therapy ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our website and ABA therapy services.

As a provider of Applied Behavior Analysis (ABA) therapy services, we understand the sensitive nature of the information we collect about the children and families we serve. We are committed to maintaining the confidentiality of all protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact information (name, address, phone number, email address)
• Child's name, date of birth, and demographic information
• Insurance information and billing details
• Medical history and diagnostic information
• Assessment results and treatment progress data
• Communication records between you and our staff

Website Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymized where possible)

How We Use Your Information

We use the information we collect to:

• Provide and coordinate ABA therapy services
• Develop and implement individualized treatment plans
• Communicate with you about your child's progress
• Process insurance claims and billing
• Comply with legal and regulatory requirements
• Improve our services and website functionality
• Respond to your inquiries and requests

HIPAA Compliance

As a healthcare provider, we comply with HIPAA regulations regarding the protection of Protected Health Information (PHI). This includes:

• Implementing administrative, physical, and technical safeguards
• Training staff on privacy and security procedures
• Limiting access to PHI to authorized personnel only
• Obtaining proper authorization before disclosing PHI
• Providing you with a Notice of Privacy Practices

You have the right to request a copy of our full HIPAA Notice of Privacy Practices at any time by contacting our office.

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Treatment: With other healthcare providers involved in your child's care
• Payment: With insurance companies for claims processing
• Operations: For quality improvement and staff training (de-identified when possible)
• Legal Requirements: When required by law or legal process
• Safety: To prevent serious harm to your child or others
• With Consent: When you provide written authorization

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encrypted data transmission and storage
• Secure access controls and authentication
• Regular security assessments and updates
• Staff training on data protection practices
• Secure disposal of records when no longer needed

Your Rights

You have the right to:

• Access your child's health records
• Request corrections to inaccurate information
• Request restrictions on certain uses of PHI
• Receive an accounting of disclosures
• Request confidential communications
• File a complaint if you believe your privacy rights have been violated

Children's Privacy

Our services are designed for children, and we take extra precautions to protect their information. We collect information about minors only from their parents or legal guardians, and we require parental consent for all treatment and data collection.

Data Retention

We retain client records in accordance with applicable state and federal laws, which typically require maintaining medical records for a minimum of seven years after the last date of service, or until the child reaches the age of majority plus the applicable retention period, whichever is longer.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

EverHaven Therapy
Email: privacy@everhaventherapy.com